Customer Service

Delivery
Orders placed will be dispatched the next business day whenever possible. Orders are despatched by Australia Post Standard Parcel Delivery. The majority of orders are delivered by Australia Post within 5 working days and should leave a postal card if nobody is home to accept delivery. We now offer an Australia Post EXPRESS POST Service as an alternative. Capital city delivery is overnight with regional areas 1-3 working days. Our online shop will calculate the express post charge at the checkout as an alternative option. If your total order is more than 20Kg cubic weight then freight will be Price on Application (POA) at the checkout.

Stock Availability
Stock availability is displayed. When out of stock occurs a backorder may be placed but it can take up to 3-4 weeks to replenish some slower moving stock items. We will notify you of any unexpected delays.

Warranty
Refer to our terms and conditions for a full explanation of our warranty policy.

Customer Pickup
Unfortunately our warehouse is not open for customer pickups.

Refer to our Terms and Conditions for further details.